Online Store
For more product information and full application guidelines visit:
Please note that there has been a slight increase in the overall shipping costs for our products due to higher transportation costs from our carriers. As we move forward, we will continue to make any adjustments we have available to help offset the shipping cost for our online shop customers. Thank you for your continued support and patronage!

Online Store Shipping Policies and Order ETA
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If you are having problems, please contact us at 1-866-404-1634 (toll free) and we will fill your order through our sales desk.
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Standard processing time for orders is roughly 2 to 3 business days, not including shipping. Shipping time will vary between 2 to 6 business days, depending on location (see transit time map below).
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Return for credit only.
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American Clay online store policies may change without notice.
Shipping Policies
Please note: The shipping policies stated below reflect shipping only to locations in the continental United States. All shipments to international and non-continental United States are responsible for payment of the full costs of shipping.
Orders for full bags of plaster are charged a flat fee of $15.00 per bag. All other items are eligible for free shipping. A $5.00 handling fee per order will be accessed. (*standard shipping only)
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Most orders (less than 200 lbs.) are typically shipped via UPS Ground. Please see the graphic below for an estimated shipping time frame to your location.
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Small orders (individual color packs, Primer Sand, Up & EZ! binder, textural additives, and finished samples) may be shipped via U.S. Postal Service. USPS orders will arrive in 2 to 3 days depending on location.
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Orders greater than 200 lbs. are typically shipped via freight. The company which ships the product changes from order to order as shipping ETA's and coverage can vary greatly depending on location, time frame and weight. The estimated shipping time frame graphic below is meant for small package deliveries, although, the transit times are generally similar for freight shipments.

Expedited Shipping
For orders that require faster shipping times, American Clay offers the following options for small packages:
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UPS 3rd Day Select (guaranteed 3 day delivery time)
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UPS 2nd Day Air* (guaranteed 2 day delivery time)
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UPS Next Day Air* (guaranteed next day delivery time)