American Clay will consider the return of materials within 14 days of the American Clay Invoice date. Materials must be in the original packaging, unused, and in resalable condition. All returns require return authorization by American Clay and are subject to a minimum 25% restocking charge. American Clay is not responsible for the shipping fees for any items being returned. Returns will not be accepted without prior authorization.
Contact American Clay for Return Authorization via email, firstname.lastname@example.org. Please include quantity and description of items for return, reason for return, sales order number and contact information.